By Donny Ebenstein
lies in larger communication—not simply utilizing diverse phrases, yet relatively studying to imagine otherwise. I listen You offers confirmed concepts for stepping outdoor one’s perspective and seeing issues from different views. pattern dialogues express how this shift in considering results in greater conversations and enormously more advantageous results. Readers the way to: • inform the opposite person’s story—the cornerstone of actual engagement
• glance from the skin in and spot themselves as others do
• realize the position systemic elements play—and rework a clash right into a shared challenge
• triumph over the safeguard mechanisms that derail discussion For someone attempting to negotiate a tricky scenario with a chairman, colleague, worker, or shopper, I listen You adjustments competition into knowing and mere speak into actual trust.
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I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus . . . in Three Simple Steps by Donny Ebenstein