Download e-book for kindle: Culturally Mindful Communication: Essential Skills for by Masami Nishishiba

By Masami Nishishiba

ISBN-10: 0765644002

ISBN-13: 9780765644008

Intercultural conversation is an important ability should you paintings within the public and nonprofit sectors, and but there's a dearth of literature to be had to aid public and nonprofit pros advance a capability to successfully speak, engage, and lead in a multicultural society. Drawing on study in intercultural communique, psychology, and public and nonprofit management, Culturally aware Communication presents necessary recommendations for college students and practitioners of public provider to enhance their intercultural conversation abilities. themes comprise:





  • expectations for public and nonprofit pros in today’s multicultural society



  • frameworks for assessing cultural changes and similarities



  • verbal and nonverbal communique within the intercultural context



  • stereotyping, prejudice, ethnocentrism, microagression, and social privilege as obstacles for potent intercultural communication



  • key issues for powerful multicultural teams



  • approaches for powerful multicultural neighborhood engagement, and



  • leading with cultural mindfulness.?



To facilitate pupil studying, numerous necessary pedagogical positive factors are hired in the course of the e-book. The reader follows the tales of 2 fictional characters – Lavita, a cultural coordinator in urban executive, and Leo, a application supervisor at a nonprofit – of their intercultural communique demanding situations in public and nonprofit sectors. Mini-case tales known as ‘cultural moments’ are integrated to demonstrate real-world intercultural conversation examples and to ask software of the instruments and ideas brought within the textual content. each one bankruptcy encompasses a set of debate questions designed to construct at the intercultural communique demanding situations of Lavita and Leo and the ‘cultural moments’ in addition to actions that may be accomplished in school or as homework assignments. Designed to supply assistance to either present and would-be public servants, Culturally aware Communication should be required analyzing for Public management and Public Affairs classes that handle variety and cultural competence, in addition to for practitioners trying to boost their intercultural management and verbal exchange skills.

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Culturally Mindful Communication: Essential Skills for Public and Nonprofit Professionals by Masami Nishishiba


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